FAQ
What types of water coolers do you offer?
We offer a variety of water coolers, including bottom-loading models, point-of-use systems, and traditional top-loading units. We also provide self-watering pet dishes for your furry friends!
How can I get my water tested?
We offer on-site water testing to assess the quality of your water. Contact us to schedule a testing appointment and receive expert recommendations for the best treatment solutions.
What is Reverse Osmosis, and how does it work?
Reverse Osmosis is a filtration process that removes contaminants from water by pushing it through a semi-permeable membrane, resulting in purified water free of impurities.
Do you sell water softeners?
Yes! We offer energy-efficient water softeners that help reduce hard water issues, improve water quality, and protect your appliances.
What products do you offer for bottled water?
We sell bottled water in various sizes, including 500ml bottles and custom-labelled options, along with party ice and convenient bottled water delivery to your door.
Can I rent water treatment equipment?
Yes, we offer both rentals and purchases for water softeners, Reverse Osmosis systems, water coolers, and more, with installation and service options available.
How often should I replace the filter in my Reverse Osmosis system?
Typically, filters in a Reverse Osmosis system need to be replaced every 6-12 months, depending on your water usage and local water quality. We can provide replacement filters and installation services.
Is bottled water safe to drink?
Yes, we ensure our bottled water is purified and meets all safety standards for clean and healthy drinking water. Our water undergoes thorough filtration before being delivered to you.
Do you offer any water treatment solutions for commercial businesses?
Absolutely! We offer custom labelling for bottled water, making it a perfect option for events, corporate giveaways, or special promotions.
Can I order custom-labelled water bottles for events?
Yes, we provide tailored water treatment solutions for businesses, including water coolers, filtration systems, and bulk water delivery services.
How do I know if I need a water softener or filtration system?
Our team can perform an on-site water test to assess your water quality and recommend the best solution, whether it’s a water softener, Reverse Osmosis system, or other filtration options.
What should I do if my water cooler stops working?
If your water cooler isn’t working properly, contact us for prompt service and repairs. We can troubleshoot the issue and get your cooler back up and running.
